Refund Policy

Issue Resolution and Service Cancellation

If Klozhr breaches its obligations under the applicable agreement, the customer may provide written notice describing the breach and allow Klozhr 30 days to address and rectify it. If the breach remains unresolved after this period, the customer may have the right to terminate the agreement, subject to the applicable Terms of Service.

Requests for cancellation or refunds will be reviewed in accordance with the subscription terms and applicable agreement. Cancellation of a subscription does not automatically entitle a customer to a refund. Any applicable refund eligibility, deadlines, and conditions will be communicated under Klozhr's confirmed refund policy.

Auto-Renewal

Subscription renewal and cancellation terms depend on the plan purchased and the applicable subscription agreement. Where automatic renewal applies, customers will be informed of the relevant renewal terms at the time of subscription.

Customers are responsible for reviewing their subscription details and cancelling before the applicable renewal date if they do not wish to continue their subscription.

Any renewal reminders, billing notifications, cancellation deadlines, or post-renewal refund options will be governed by the terms communicated by Klozhr for the relevant subscription plan.

Refund Eligibility

Refund requests must be submitted to Klozhr's support team for review. Eligibility may depend on the subscription plan, the date of purchase or renewal, the reason for the request, and the terms applicable to the customer's account.

No refund amount, refund deadline, or guarantee of a full refund should be assumed unless it is expressly provided in the applicable subscription terms or confirmed in writing by Klozhr.

If a customer purchased a subscription through a reseller, channel partner, or other third party, the customer may need to contact that provider regarding billing and refund requests, subject to the applicable agreement.

Contact Us

For questions about this policy, subscription cancellations, or refund requests, please contact:

Related Policies

Please also review Klozhr's Terms of Service for the terms governing your use of the platform, and our Privacy Policy for how we handle your information.